Terms and Conditions

1. Introductory provisions

• These terms and conditions (hereinafter referred to as “terms and conditions”) regulate the relations between the company abc brand s.r.o., with its registered office at Landererova 8, ID No.: 53403703, registered in the Commercial Register of the Municipal Court of Bratislava III, Section: Sro, Insert No.: 149246/B (hereinafter referred to as “the provider”) and its customers (hereinafter referred to as “the customer”) concerning the provision of Internet, advertising and marketing services through the website https://abcdesign.sk/.

2. Definition of services

• The Provider undertakes to provide the Customer with web development and online marketing services, including, but not limited to, the creation of websites, eshops, portals, corporate systems, PPC campaign management, SEO optimization, content creation and social media management. The specific parameters of each service will be specified in individual orders or contracts.

3. Ordering of services and conclusion of the Service Contract

• By filling in the order or contact form on the Website, the Customer and the Supplier are not bound by anything.
• The contract for the provision of the Service between the Customer and the Supplier shall be concluded by expressing the Customer’s consent to these POs, provided that the Customer pays the advance payment for the Service according to the payment information sent by the Supplier. Consent to the PO may be given electronically by the Customer by electronic (e-mail), telephone or personal communication between the Customer and the Supplier. The latest moment of consent to these POs shall be deemed to be the payment of the payment by the Customer according to the payment information sent by the Supplier, unless an earlier moment of consent is proven.
• The basis for payment of the price for the Service shall be an invoice, invoice in advance or non-changeable payment information generated by the Supplier.
• If the Customer discovers a discrepancy between what he ordered and what he wanted to order, he is obliged to immediately inform the Supplier of this fact by e-mail message sent to [email protected].
• In case of doubt as to the moment of conclusion of the Service Contract, the latest moment of conclusion of the Contract shall always be deemed to be the crediting of the price for the Service to the Supplier’s account in accordance with the payment information provided to the Customer by the Supplier.

4. Price conditions

• The price for the services provided will be determined on the basis of the Supplier’s price list or individual offer.
• Invoicing will be based on the order and the customer undertakes to pay the invoiced amount within 14 days from the date of the invoice.
• The supplier is a VAT payer.

5. Warranties and Claims

• The customer has the right to file a complaint within 15 days of receipt of the service.
• The Provider undertakes to resolve the complaint within 30 days.

6. Cancellation conditions and withdrawal from the contract

• The customer has the right to withdraw from the contract without giving any reason within 14 days of signing the contract. In this case, the customer shall reimburse the provider for the costs associated with the services provided to date.

7. Copyright protection

• All rights to materials and content created within the scope of the services provided belong to the provider, unless otherwise agreed. The Customer obtains non-exclusive rights to use these materials solely for its own purposes and in accordance with the terms of the contract. The Customer shall not have the right to sublicense, sell or otherwise distribute these materials without the prior written consent of the Provider.

8. Dispute Resolution

• All disputes arising from the relationship between the provider and the customer shall be resolved primarily through negotiation and mediation. If these steps do not bring about a solution, disputes shall be resolved by the competent court of the provider’s legal address.

9. Final Provisions

• The Supplier reserves the right to amend, supplement or replace these T&C at any time with new terms and conditions (hereinafter referred to as “changes to the T&C”). The Supplier shall publish the changes to the T&C on the Website together with the determination of their validity and effectiveness or by directly sending the amended or new terms and conditions to the Customer via email. If the Customer does not agree with the change to the PO, it shall notify the Supplier in writing that it does not accept the changes to the PO by the effective date of the changes at the latest.

Additional legal provisions

• Terms and conditions and relations between the provider and the customer are governed by the law of the Slovak Republic. If any provision of the Terms and Conditions is declared invalid or unenforceable by a court or other competent authority, this shall not affect the validity and enforceability of the remaining provisions.